Return & Refund Policy

Econaz is dedicated to enable a unique & delightful purchase experience for its customers. We are hell-bound to ensure the highest quality & reliability for our customers. However, there might be some inconsistencies. On seldom occasions, you may have to return an order.

Return Policy:

  • In case the Customer Changes his/her Mind:
    • Must notify within 3 Days.
    • Please do not break the seal of your received product & conserve the delivery packaging & invoice.
    • Any exception will result in no return.
  • In case of a Misplaced Order:
    • Check the product and match it with the invoice.
    • Let us know as soon as possible
    • Please do not break the seal of your received product & conserve the delivery packaging & invoice.
    • Any exception will result in no return.
  • In case of Manufacturing Defect:
    • Must inform us immediately after learning the defect.
    • Any delay beyond 7 days will result in no return or replacement.

***Note:

    1. Quality of the product depends on the manufacturer. Naviforce Authentic Watch has nothing to do with it. You cannot return a product if you do not like the product quality.
    2. Naviforce Authentic Watch will bear the delivery charges for 7 Days replacement warranty/Default warranty. Customer must bear the delivery charges for General warranty claim.

Refund Policy

  • Refunds
    • Refunds are made only when the request is made within 3 calendar days of the purchase. And the purchased product must be in sealed/wrapped/intact condition (as delivered) to be eligible for a refund. Otherwise, there will be no option for any refund.
    • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
    • refund will be provided using the same payment channel that the customer has used while payment.
    • You will receive the refund within 7-10 working days. The refund period may vary depending on your card issuer’s policies.
  • Shipping
    • You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non­refundable.
    • If you receive a refund, the cost of return shipping will be deducted from your refund.

How do I request for a return?

Option 1: Contact us on whatsapp

Option 2: Contact us on 📞+881777688895

Option 3: Mail us at 📧 econazbd@gmail.com

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